Shipping Policy
- Item and Shipping Prices are shown in AED (UAE Dirham) and may be converted and displayed as an indicative price in the currency of your choice, at the conversion rate of the day. You will be charged the amount of your order in AED (UAE Dirham). Your bank or selected payment method may apply additional conversion and transaction fees.
- Item Prices include VAT and import duties to most countries. Some countries may apply additional custom and brokerage fees at the sole responsibility of the receiving customer.
- Orders are only shipped on business days, which are Monday - Friday. Business days do not include weekends and holidays. Orders placed on Friday after 1pm (UAE Time) or over the weekend will begin processing on the following Monday.
- All expedited orders require a street address.
- Orders cannot be shipped to PO Boxes.
- We ship internationally to many countries (please see list below), with some exceptions. If you can’t find your country in the table below, please email us to contact@vido-backgammon.com, and we’ll do our best to organise a shipping solution.
- We ship items as soon as possible, but this will not always be the same day of your order. Typically, you will receive your order in approximately 3 to 6 business days of the order date:
- Order processing time (the amount of time it takes for us to prepare your order for shipping, after your payment is authorised and verified): This typically takes 1 to 2 business days. Some orders may ship within as few as 4 hours, and some may take up to 5 days.
- Shipping time (the amount of time it takes the courier company to deliver your order to you): This typically takes 3 - 5 business days.
- To serve you better, we have partnered with world-class courier companies such as FedEx and UPS for the shipping of your orders. Your parcel will be in good hands.
- In the event of the absence of consignee or of a person able to accept the goods upon delivery, the courier company will inform the consignee and invite him/her to collect the goods.
- Under no circumstances shall Vido-backgammon.com be held responsible for any losses or damages occurring during the transport and shipping of the goods or resulting from the late pickup from the courier company.
Shipping Rates
| Continent | Region | Country | Shipping Fees (in AED - UAE Dirhams) |
||
| Orders over 3 kg | Orders of 1.5 to 3 kg | Orders below 1.5kg | |||
| Asia | United Arab Emirates | Â | Free | Free | AED 25 (approx. USD 7) |
| GCC Countries | Bahrain, Kuwait, Oman, Qatar, Saudi Arabia | AED 210 (approx. USD 57) |
AED 170 (approx. USD 46) |
AED 65 (approx. USD 18) |
|
| Other Middle East Countries | Iraq, Israel, Jordan, Lebanon | AED 310 (approx. USD 85) |
AED 240 (approx. USD 65) |
AED 120 (approx. USD 33) |
|
| Russia, Central Asia and Indian Ocean | Azerbaijan, Kazakhstan, Kyrgyzstan, Russia, Turkmenistan, Uzbekistan, Afghanistan, Maldives, Sri Lanka | Contact us | Contact us | Contact us | |
| South Asia | Bangladesh, Bhutan, India, Pakistan | AED 310 (approx. USD 85) |
AED 240 (approx. USD 65) |
AED 120 (approx. USD 33) |
|
| Southeast Asia | Brunei, Cambodia, Indonesia, Laos, Malaysia, Philippines, Thailand, Vietnam | Contact us | Contact us | Contact us | |
| East Asia | China, Japan, Macao SAR, South Korea, Taiwan | AED 440 (approx. USD 120) |
AED 310 (approx. USD 85) |
AED 180 (approx. USD 49) |
|
| Hong Kong / Singapore | Hong Kong, Singapore | AEDÂ 230 (approx. USD 52) |
AEDÂ 195 (approx. USD 44) |
AED 120 (approx. USD 33) |
|
| Europe | Western Europe / Cyprus / Greece / Turkey | Andorra, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Guernsey, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Turkey, United Kingdom, Vatican City | AED 230 (approx. EURO 57) |
AED 195 (approx. EURO 48) |
AED 120 (approx. EURO 27) |
| Central & Eastern Europe | Albania, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Estonia, Georgia, Hungary, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Romania, Serbia, Slovakia, Slovenia, Ukraine | AED 440 (approx. USD 120) |
AED 310 (approx. USD 85) |
AED 180 (approx. USD 49) |
|
| Other European Countries | Iceland, Faroe Islands, Greenland | Contact us | Contact us | Contact us | |
| America | North America | Canada, Mexico, United States | AEDÂ 230 (approx. USD 63) |
AEDÂ 195 (approx. USD 53) |
AEDÂ 120 (approx. USD 37) |
| Central and South America | Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthelemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela, Guadeloupe | Contact us | Contact us | Contact us | |
| Africa | Egypt | Egypt | AED 310 (approx. USD 85) |
AED 240 (approx. USD 65) |
AED 120 (approx. USD 33) |
| South Africa | South Africa | AED 310 (approx. USD 85) |
AED 240 (approx. USD 65) |
AED 120 (approx. USD 33) |
|
| North and East Africa | Algeria, Eritrea, Ethiopia, Kenya, Mauritania, Morocco, Tanzania, Tunisia, Djibouti, Nigeria, Rwanda | Contact us | Contact us | Contact us | |
| Other African Countries | Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritius, Mozambique, Namibia, Niger, Senegal, Seychelles, Sierra Leone, Togo, Zambia, Zimbabwe | Contact us | Contact us | Contact us | |
| Oceania & Pacific |
Australia, New Zealand | Australia, New Zealand | AED 310 (approx. USD 85) |
AED 260 (approx. USD 71) |
AED 165 (approx. USD 45) |
| Other Oceania & Pacific Countries | Cook Islands, Fiji, French Polynesia, Kiribati, New Caledonia, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis & Futuna | Contact us | Contact us | Contact us | |